Klarna Process


FAQ’s

How do I manage my account?

You can review your latest Klarna invoices at your leisure by logging onto klarna.com

Am I eligible/will I be accepted?

You must be at least 18 years old to use Klarna payment services and they’re offered subject to your financial circumstances. Klarna uses a ‘soft credit search’ to assess who is eligible.

When do I have to pay?

You’ll receive an email with payment instructions 2 days after your order is confirmed, depending on your chosen method. We’ll also send a little reminder a couple days before payment is due.

Can I pay online or in the app?

Review your latest purchases and make payments in the Klarna
app or online.

Download the Klarna app: https://www.klarna.com/app 
Log in online: https://app.klarna.com/login .
Chat with customer service: https://www.klarna.com/uk/customer-service/

Size Guide

Here is a general guide to sizing for all of our brands. If a particular brand or style deviates from this guide further details will be provided on the particular product page.

Please note that some items are one size only. Please do not hesitate to contact us for any further guidance on size.

Tops, Knitwear, Jackets, Dresses

Size XS S M L
UK 8 10 12 14
EUR 34 36 38 40
IT 40 42 44 46
USA 4 6 8 10

Denim

Waist 24 25 26 27 28 29 30 31 32
UK 6 6/8 8 8/10 10 10/12 12 12/14 14

Shoe Size

UK 3 4 5 6 7 8
EUR 36 37 38 39 40 41
USA 5 6 7 8 9 10

Rings

Size S M L
UK N O P